Deleted Element throws alarms

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Hello everyone,

I have the problem that I have deleted an element in the surveyor but it is still creating two active alarms.

"Load Element Failed" & "Start Element Failed".

Even after restarting the DMA this alarm ist still showing. Is it possible that the element is still present in some database and has to be manually deleted again?

Thanks for everyone's help.

Best regards

Chris

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023

2 Answers

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136 4 Comments

Hi Ive,

thank you for the quick reply. Unfortunately there is no such folder existing.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023
Ive Herreman [SLC] [DevOps Catalyst] commented

Hi Chris,

Can you remove the alarm by using the right-click menu on the alarm?
What version of DataMiner are you currently using?
Christopher Friedrich commented

Hi Ive,

yes I can clear the alarm with right click.
We are using version 10.2.0.0.
Ive Herreman [SLC] [DevOps Catalyst] commented

Hi Chris,

To be sure I have my facts right, if you clear the alarm, does it come back after a dataminer restart?
Christopher Friedrich commented

Hi Ive,

thanks for you help. The issue has been resolved with clearing the alarms. I was not sure to do that but the alarms haven’t come up with a restart afterwards.
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Hi Chris,

Can you please check if there is still a subfolder with the name of the element in the 'c:\Skyine DataMiner\Elements' folder?

If that's the case, please remove the folder.

Ive Herreman [SLC] [DevOps Catalyst] Answered question 25th July 2022