Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Blog
  • Questions
  • Learning
    • E-learning Courses
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Tutorials
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • DataMiner Insights
      • Security
      • Integration Studio
      • System Architecture
      • DataMiner Releases & Updates
      • DataMiner Apps
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
  • Downloads
  • More
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
      • General Inquiries
      • DataMiner DevOps Support
      • Commercial Requests
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

DataMinerException when retrieving profile definitions via the profile helper.

Solved1.23K views13th July 2023exception service profile
2
Frederic Anthierens [SLC] [DevOps Enabler]268 18th July 2022 0 Comments

Hi,
In an enhanced service protocol, I try to retrieve the profile definitions via the Read() of the ProfileDefinitions in the ProfileHelper:

Unfortunately, when DataMiner (version: 10.1.5) gets failed over, I get a DataMinerException:

(Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: There is no known manager that can process objects for CrudComponentIdentifier[ProfileDefinition]. Check if the agent is licensed and is using the required database.

So far, this error message has only appeared when the DMA gets failed over and not when the DMA gets restarted.

Question 1
Could you provide a little more background info why the exception is thrown? The agent is licensed and I assume that the required database is accessible and used (worked perfectly before failover).

Question 2
I suppose that re-executing the method till I retrieve the profile definitions (or till a timeout) would do the trick but is there more elegant solution?
- Waiting/checking process X.
- Using a different method to collect the profile definitions?
- ...

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023

2 Answers

  • Active
  • Voted
  • Newest
  • Oldest
0
Matthias Declerck [SLC] [DevOps Advocate]2.75K Posted 19th July 2022 3 Comments

Hi Frederic,

For question 1:
- In order to use Profiles, you should use the ProfileHelper instead of the ProfileManagerHelper.
- it could be that Profiles is stored in Elastic database instead of in XML.
This can be checked in client test tool (Advanced > Migration)

- Could you test the following code and see if this works? And then filter client -side on empty name:

var allDefs = _profileHelper.ProfileDefinitions.ReadAll();

- If following did not help, please do check server logging as SlProfileManager, SLError, SLWatchdogs2, SLDBConnection, .. Please also check information events or active alarms if any pops up in the system while requesting.
Good old support question (in cas eof internal or staging system): 'have you tried to turn it off and on again'?

For question 2, I believe it is not sufficient, nor wise, to re-execute the script. Things will remain the same or even get 'worse'.
As Einstein said once: "Insanity is doing the same thing over and over again and expecting different results."

Hope this helps you further.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023
Frederic Anthierens [SLC] [DevOps Enabler] commented 19th July 2022

Hi Matthias,
Thank you for your answer. I will check the logs but I don’t think I can use your call. I believe that the minimum DMA version is 10.2.6 (or at least higher than 10.2.1), because I don’t have that call yet + customer is 10.1

Matthias Declerck [SLC] [DevOps Advocate] commented 19th July 2022

ProfileHelper and Elastic support start from 10.0.8.0.
ReadAll() is an extension method, more info: https://docs.dataminer.services/develop/api/types/Skyline.DataMiner.Net.ManagerStore.CrudHelperComponentExtension.html#Skyline_DataMiner_Net_ManagerStore_CrudHelperComponentExtension_ReadAll__1_Skyline_DataMiner_Net_ManagerStore_CrudHelperComponent___0__

Frederic Anthierens [SLC] [DevOps Enabler] commented 19th July 2022

Thanks again 🙂

You are viewing 1 out of 2 answers, click here to view all answers.
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas

Recent questions

Web Applications exception in Cube due to invalid certificate 0 Answers | 0 Votes
Redundancy Groups and Alarming – Duplicate Alarms 0 Answers | 0 Votes
Correlation Engine: “Test rule” doesn’t result in a hit, despite functional rule 1 Answer | 3 Votes

Question Tags

adl2099 (115) alarm (62) Alarm Console (82) alarms (100) alarm template (83) Automation (223) automation scipt (111) Automation script (167) backup (71) Cassandra (180) Connector (109) Correlation (69) Correlation rule (52) Cube (151) Dashboard (194) Dashboards (188) database (83) DataMiner Cube (57) DIS (81) DMS (71) DOM (140) driver (65) DVE (56) Elastic (83) Elasticsearch (115) elements (80) Failover (104) GQI (159) HTTP (76) IDP (74) LCA (152) low code app (166) low code apps (93) lowcodeapps (75) MySQL (53) protocol (203) QAction (83) security (88) SNMP (86) SRM (337) table (54) trending (87) upgrade (62) Visio (539) Visual Overview (345)
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin