We are engaged to propose dataminer for a project to our customer. There are multiple teams where they have different opinions also questioning that dataminer is little costly. Sometimes end customer starts comparing Dataminer with some specific companies who provides monitoring tools just for limited segment and tend to say that we can monitor and manage every single element of the ecosystem similar to what dataminer does. How does dataminer stands special? Can you help us with some intakes to share the right message to my customer here?
Thanks Daud, much appreciated.
Next to the costs aspects Ben and Glenn mentioned, DataMiner also has far more capabilities than monitoring. In fact, I would say that for DataMiner, monitoring is only the baseline. DataMiner is truly a digital twin of the user's ecosystem.
On top of the monitoring, you can extend with attractive custom visual representations. You can group monitored devices and services into services in a way that is relevant for the user. These services can be monitored with an SLA. These services can be managed dynamically. There are extensive reporting capabilities. Complex IP-based signal chains can be visualized in a comprehensive way, ...
If you want all these features, you'll likely have to source several products from multiple vendors, each at its own cost. On top of that, there will be additional costs of integrating all these products into a single system. Even then, having the information spread over several services will cause confusion for operators on where to find which information. Connecting to several services searching for the right information instead of connecting a single source of truth as provided by DataMiner. This leads to an additional cost and loss of time in daily operations.
Thank you very much team for response. Explained very well and it will be very helpful to explain the customer. Also after seeing all the offering from dataminer it will be unfair to compare any other monitoring tool to dataminer.
Thanks.