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  • >> Go to dataminer.services

Dataminer server not remaining in a stopped state.

Solved1.11K views28th February 2023dma restart
7
Edson Alfaro [SLC] [DevOps Advocate]1.38K 27th February 2023 0 Comments

Hello everyone,

We're having trouble stopping a DMA server in order to make some configuration adjustments. Despite our attempts to stop it through various methods such as using the SLTaskbar utility, executing BAT files in CMD, etc., it keeps automatically restarting and entering into a loop, preventing it from remaining in a stopped state.

Does anyone have any suggestions or ideas on how to resolve this issue?

Thank you.

Wouter Demuynck [SLC] [DevOps Advocate] Answered question 28th February 2023

2 Answers

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7
Wouter Demuynck [SLC] [DevOps Advocate]5.91K Posted 28th February 2023 0 Comments

As additional info, the main reason for the SLDataMiner service restarting automatically (in turn launching the rest of DataMiner) is the SLWatchDog service. This service will automatically trigger a restart about 2 minutes after seeing a (single) process disappearance of process crashdump for one of the tracked DataMiner processes.

SLWatchDog keeps running when stopping/restarting via Cube/TaskBarUtility/bat-files (and should not trigger the auto restart in these cases)

The SLWatchDog2.txt logfile can shed more light on when and why a DMA was automatically restarted.

Another possible reason for SLDataMiner restarting automatically would be to have Recovery options configured in the Windows Services configuration for SLDataMiner. This would be quite a custom and uncommon config and is most likely not the trigger here.

Wouter Demuynck [SLC] [DevOps Advocate] Answered question 28th February 2023
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