Data Sources Module not activated

Solved528 viewsdata sources dxm module
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2 Comments

Hi Dojo,

We are trying to complete the latest KATA about the scripted connector (#18) but we have trouble accessing the Data sources Module (same when using the browser):

We saw the steps in this article but those did not help us:
https://community.dataminer.services/question/dataapi-cannot-be-activated/#/comments/120919/all

We enabled debug logging as described in the article and restarted both the DataMiner DataAggregator DxM service and the DataMiner DataApi DxM service but no errors appeared in the logs.

Would you have any more ideas?

Timothy Van Poucke [SLC] [DevOps Enabler] Selected answer as best 20th February 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Timothy,
After installing the DataAggregator and DataAPI DxM, have you restarted IIS?
Timothy Van Poucke [SLC] [DevOps Enabler] commented

Hi Miguel,
Thanks for the tip, I tried that now but it did not improve the situation.

1 Answer

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11.90K 2 Comments

Hi Timothy,

Could you confirm if you have an SSL certificate and the DataAPI soft launch correctly configured?

Additionally, could you let us know what logs you see when having the debug logging activated and clicking the button "Check again"?

Finally, could you let us know if you are using DaaS or a local installation and which version of DataMiner?

Timothy Van Poucke [SLC] [DevOps Enabler] Selected answer as best 20th February 2024
Timothy Van Poucke [SLC] [DevOps Enabler] commented

Had another look into the debug logging, we noticed that there is an issue with the certificate
2024-02-20 10:32:30.194 DBG]Soft launch DataAPI present verification: ‘false'[DataAggregator.SoftLaunch]
[2024-02-20 10:32:30.981 DBG]Soft launch flag verification: ‘true'[DataAggregator.SoftLaunch]
[2024-02-20 10:32:30.981 DBG]Soft launch above minimum DataMiner verification: ‘true'[DataAggregator.SoftLaunch]
[2024-02-20 10:32:30.985 DBG]Exception while verifying Data API presence[DataAggregator.SoftLaunch]
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
—> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host..
—> System.Net.Sockets.SocketException (10054): An existing connection was forcibly closed by the remote host.
João Severino [SLC] [DevOps Catalyst] commented

Hi Timothy, that looks like an issue with HTTPS and SSL
Please have a look at docs page for how to configure DataMiner with HTTPS: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Setting_up_HTTPS_on_a_DMA.html