Hello to the dataminer DevOps community,
I did a query to get all alarms in a specific time period on dashboards and noticed that it no longer works when I sort independently of the table column.
Attached below a screenshot before and after sorting on time.
Hi Yahya,
Sorry for the late answer!
The timeout will most likely be thrown because it takes to long to fetch the necessary data.
In this case, it is strange, because:
- You are only fetching the alarms within a certain period of time (10hours)
- The sort operator on the alarm data source should be optimized in the software
Some questions to further troubleshoot
- Do you receive a result if you limit the time range filter to, for example, 1 hour?
- What version do you have?
Feel free to contact us through support.data-exploration@skyline.be so we can help you further.
Best regards, Ward
Hi Ward,
I apologize for the late reply. To answer your questions, I was using the DataMiner version 10.2.0.0-13527-CU21. I created the same dashboards on version 10.4, and they worked as expected. Since we’ll be migrating to the new version soon, there’s no need to troubleshoot further. I’ll go ahead and close the topic.
Thank you for your assistance and availability.
Best regards, Yahya
Great to hear! Best regards, Ward
I see that this question has been inactive for some time. Do you still need help with this? If yes, could you provide some more information, as Ward requested below? Or if not, could you select the answer (using the ✓ icon)?