Dashboard App – Not able to access using Internet Explorer

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Hi Dojo,

We have an issue when connecting to the Dashboard app (using Internet Explorer). Every time that we try to connect, we are only able to see the Dashboard icon. The dashboard app is not fully loaded:

When checking the errors through the Developer Tools, we see the following:

  • DOM7011: The code on this page disabled back and forward caching.

Additional remarks:

  • We are also not able to access to the Monitor app
  • The DMA has been configured to be accessed only through HTTPs. We are able to access to the DMA through the Cube Launcher and Internet Explorer
  • We didn't test yet using another browser

Please could you let us know if we are missing something? What could be issue in this case?

DataMiner version: 10.1.3.0-9963

Miguel Obregon [SLC] [DevOps Catalyst] Selected answer as best 8th May 2021

1 Answer

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Hi Miguel,

Internet explorer has been marked as deprecated for any new development starting from the 10.0.0 main release. This means that features and fixes no longer get validated using IE. This decision was made since Microsoft has stopped updating IE a while ago. Please let me know if you encounter this issue with a more modern browser like Chrome, Edge, Firefox or Safari.

This is also mentioned in the Help.

Miguel Obregon [SLC] [DevOps Catalyst] Selected answer as best 8th May 2021
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Sebastiaan,
Thanks for the feedback. We will proceed testing with another browser.