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  • >> Go to dataminer.services

Cube via dataminer.services

Solved1.03K views23rd November 2023
5
Isabel Arce [DevOps Member]139 14th November 2023 0 Comments

Hi Community

In the Admin/Dataminer System / Overview section there is the button \"Open in a desktop app\", when trying to open it the cube application opens, however I cannot enter the DMA

Is it possible that this functionality is not yet active? Or maybe it is only valid when you choose DataMiner As A Service?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 23rd November 2023

3 Answers

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Baptiste Pattyn [SLC] [DevOps Advocate]5.70K Posted 21st November 2023 3 Comments

This feature has been released. We are working to get the Docs and cloud changelog update. I will post a link to the docs once they have been updated.

Note that there still a limitation, if you have SAML setup on your system you will not be able to connect to your DMS.

We plan to remove this limitation in the future and will update the docs.

Please let me know if you still have any trouble to use this feature.

Baptiste Pattyn [SLC] [DevOps Advocate] Posted new comment 23rd November 2023
Isabel Arce [DevOps Member] commented 22nd November 2023

Thanks Baptiste, As soon as the documentacion is released, we will review the configuration details to enable this functionality.

Baptiste Pattyn [SLC] [DevOps Advocate] commented 22nd November 2023

Hi
you can find the documentation here: https://docs.dataminer.services/user-guide/Cloud_Platform/RemoteAccess/Cloud_Remote_Access.html#accessing-your-dms-remotely-with-dataminer-cube.
Note that your system needs to be connected to dataminer.sevices and have the remote access enabled as explained in the docs.

Baptiste Pattyn [SLC] [DevOps Advocate] commented 23rd November 2023

Edit: I removed the second limitation from my original answer since it no longer applies. This means that you can use Remote Cube access when multiple CloudGateway modules are running on your DMS.

3
Ryan Hepworth [DevOps Advocate]926 Posted 16th November 2023 1 Comment

But that being said it does seem to work on the latest cloud pack version

Isabel Arce [DevOps Member] Posted new comment 20th November 2023
Isabel Arce [DevOps Member] commented 20th November 2023

Hi Ryan,
I updated the Cloud package to the latest version but Cube still doesn’t work in the cloud. Did you perform any other action besides restarting the package.
Note: Restart the DMA and validate the connection to the cloud after the update.

3
Ryan Hepworth [DevOps Advocate]926 Posted 14th November 2023 0 Comments

I asked this a question a while ago and cube via dataminer.services isn't yet available for general use, unless that's changed I assume it will still be the case

Isabel Arce [DevOps Member] Unselected an answer 22nd November 2023
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