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Cube reports Incorrect Username or password at login, but they are correct

21 views4 hours agoCube Cube Login
1
Anderson Kebba [DevOps Enabler]212 6 hours ago 0 Comments

Hello Support,

for the past hour I am unable to login to my Agent-Cluster using Cube. The error message is
I am however logged into the cloud using the same credentials.
I have updated Cube to no avail. What else should I do?
Thanks

Bert Vandenberghe [SLC] [DevOps Enabler] Answered question 4 hours ago

2 Answers

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Bert Vandenberghe [SLC] [DevOps Enabler]10.10K Posted 4 hours ago 1 Comment

Hi,

Note that your dataminer.services user in the cloud, might be different compared to the credentials you have on a specific dataminer agent. Those might be two different users...

Bert

Anderson Kebba [DevOps Enabler] Posted new comment 2 hours ago
Anderson Kebba [DevOps Enabler] commented 2 hours ago

Hi Bert,

it is the same user. The problem was another older user account in the Cube cache with which Cube by default always used until it was removed in the cloud today.

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