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Creating a DataMiner error alarm dictionary

Solved1.76K views11th July 2023SNMP forwarding SNMP traps
3
Jeremiah Allen [SLC] [DevOps Advocate]704 19th October 2020 0 Comments

We have some users that would like to forward DataMiner error severity alarms to their NOC. They would like to gather these error alarms into an alarm dictionary. We’ve provided them with the following list of errors DataMiner Error Messages, and the Skyline MIBs. To build a complete dictionary there is still some information they need.

What they are looking to receive is a MIB file with OID/traps matching each alert conditions in the DataMiner Error Messages list. They require this in order to create rules within Netcool/NOI to map alerts. Fictitious example being —- DataMiner alert:  {Initializing the communication u for x port failed}  mapped to a trap .1.3.8.1.4.1.8813.0.3  defined in MIB file.

Here is an example of a single alert. Shown here is an OID as the enterpriseID ending with the specific trap:

Again, they need a MIB file with OID/traps matching each alert conditions in the DataMiner Error Messages list. Any help is appreciated.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

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Ben Vandenberghe [SLC] [DevOps Enabler]9.17K Posted 19th October 2020 0 Comments

Jeremiah, If I understand correctly they would like a list of all possible alarms that can occur in the ecosystem managed by DataMiner?  If that’s correct, that is a daunting task to be honest.  Because firstly, DataMiner is a management platform by itself, which manages a very broad range of third party products.  So that means that you would have to list all the metrics that DataMiner monitors across all those third party products.  Furthermore, whether or not a specific metric on a specific 3rd party product is being monitored and at what point they go into a specific alarm state (warning/minor/major/critical) is part of the user-defined configuration of the DataMiner platform (i.e. users can set up alarm templates the way they want, they can choose on which metrics they trigger alarms or not, and at what levels).  So to me it sounds like something that would result into an extremely long list (which could become obsolete very quickly when somebody decides to reconfigure some alarm templates for example, or if DataMiner starts managing some new types of underlying products, in which case you have a whole new set of metrics).

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
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