I saw Dojo using this method. Could you please clarify what is needed in order to use this method? and would appreciate it if you could show how to use this method with an example.
Kindly inform that our DMS is running on version 10.2 CU19
I assume you want to know how to send a text message to a username instead of phone number?
First of all, this user must have a telephone number defined in the user details, and you need to reference this user by using the Name field:
Then in correlation, you can add an action to send a text message, and in the To field you can type "USER:name". In my case it's a local user, so this is "USER:Andi", but if it would be a domain user, there could be a domain in front of the name, e.g. "USER:SKYLINE\Andi". So you just type this manually in to the To field like indicated below:
Let us know if you would have any further questions or if your question was about something else.