Hi,
I would like to know if there is a way to use the placeholder serviceimpact:text (names of the affected services) in an email that is triggered through a correlation rule?
In DataMiner help Customizing the layout of notification messages it says this placeholder is just available for notifications. But I would like to know if there is a workaround, without driver changes - filling in alarm properties?
Thanks in advance for your help.
Hi Luis,
A possible option could be to parse the information retrieved by the correlation alarm in an automation script. In DataMiner Help (How do I parse Correlation Alarm Info data?), you will find more details about this option. Checking the information retrieved, it is possible to retrieve the impacted services:
string impactedServices = parts[19];