Hi,
I would like to know if there is a way to use the placeholder serviceimpact:text (names of the affected services) in an email that is triggered through a correlation rule?
In DataMiner help Customizing the layout of notification messages it says this placeholder is just available for notifications. But I would like to know if there is a workaround, without driver changes - filling in alarm properties?
Thanks in advance for your help.
Hi Miguel,
Yes, that is a possibility. But also means, that we'll need to duplicate the script several times.
Every rule has its own email subject and, correct me if wrong, we can not create an email like the one in the screenshot with the alarm info via script. 
Hi Luis,
A possible option could be to parse the information retrieved by the correlation alarm in an automation script. In DataMiner Help (How do I parse Correlation Alarm Info data?), you will find more details about this option. Checking the information retrieved, it is possible to retrieve the impacted services:
string impactedServices = parts[19];