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Correlation rule not working with pre defined alarm console tabs

Solved1.15K views15th February 2023Correlation user settings usergroups
0
Ross Elliott [DevOps Advocate]819 18th August 2022 0 Comments

Hi, I have a rule that is working correctly when viewing it in all circumstances except for within the preset alarm console tabs that I apply to the user group. When viewing in the fixed alarm tab you get the correlated alarm as well as the raw alarms in a darker colour. (The same as within the correlated alarm) Is there a setting I need to change in the user group to allow the rule to work properly?

Ross Elliott [DevOps Advocate] Selected answer as best 15th February 2023

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Michaël Pincket [SLC] [DevOps Advocate]1.74K Posted 22nd August 2022 2 Comments

Hi Ross,

I see you are using a linked tabpage in your alarmconsole and in this case it is expected that the base alarms are shown next to the correlated alarm (even when the correlation tracking option is turned on). You can see the same behavior when you are using a quick filter on an active alarm tabpage.

Ross Elliott [DevOps Advocate] Selected answer as best 15th February 2023
Ross Elliott [DevOps Advocate] commented 25th August 2022

Hi, as this is expected. Is there a way to have correlation working without also showing the base alarms when I configure the alarm tab settings for a user group?

Michaël Pincket [SLC] [DevOps Advocate] commented 25th August 2022

Hi Ross,

If you use a regular active alarms tab or a filtered active alarms tab, the correlation will work as you expect. Only if you use a linked tab, the base alarms are shown outside the correlated alarm.

0
Ive Herreman [SLC] [DevOps Enabler]13.52K Posted 18th August 2022 1 Comment

Hi Ross,

Can you check if correlation tracking is enabled?
You can access the setting through the menu icon in the upper left-hand corner of the alarm console.

Ross Elliott [DevOps Advocate] Posted new comment 18th August 2022
Ross Elliott [DevOps Advocate] commented 18th August 2022

Hi, yes I spotted 2 settings and have them both applied to the group. It’s ticked in the same console setting you have screen grabbed also.

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