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Correlation rule alarm issues

Solved1.84K views27th April 2023alarm filtering Correlation rule
1
Jeff Hooge72 27th April 2023 0 Comments

I have a correlation rule for iLO/iDRAC issues spanning across multiple sites. We have 8 DMAs in a cluster and each DMA is responsible for that site's elements. Each site has it's own correlation rules looking for alarms. All sites have the same rules, they're just looking at different views or elements.

On the correlation rule, I have the alarm filter section looking at a specific View (IS) (all that sites elements are under that root view) which then filters only elements using the (AND) iLO or (OR) iDRAC protocol. In the rule condition I'm looking for any (IS) critical severity.

The problem is when this correlation rule is triggered, it's being triggered at all 8 sites instead of just that one so all 8 locations get an email for that sites alarm. What looks to be happening is it's either ignoring or not correctly evaluating the Alarm Filter section. It's being triggered on the correct elements and alarms, I just don't understand why when it does get triggered, it's triggering on all 8 DMAs even though the other correlation rules are looking at different views.

Jeff Hooge Selected answer as best 27th April 2023

3 Answers

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Miguel Obregon [SLC] [DevOps Catalyst]19.24K Posted 27th April 2023 1 Comment

Hi Jeff,

I think it is related to this option:

General configuration of Correlation rules

Hope it helps.

Jeff Hooge Posted new comment 27th April 2023
Jeff Hooge commented 27th April 2023

Miguel,

That option is not selected on our correlation rules. Each site has a copy of this rule, only difference is the View portion is set for that site. I have other correlation rules using the same type of filtering and those work fine, it’s just this rule that’s having issues.

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