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Component Trending inconsistent

Solved600 views18th October 2023
1
Stefan Schedletzky [DevOps Enabler]2.00K 21st July 2023 2 Comments

Dear Dojo,

I have a view for a service which is running fine. The trend component is showing the input bitrate/cc erros for main and backup circuit. But we have some channels which have no backup, and here is the problem that sometimes the trending is not shown. In my pictures it's only the top trend component missing but sometimes it's the bottom one (cc errors). Both trend have the same setup, just the parameter id is different.

Important to know is that the ID from the property is stored in a page variable otherwise we have too many results in the trend component.

Normal picture with one source only:

Loading problem:

Visio setup, here is the page variable:

Trend component:

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th October 2023
Toon Casteele [SLC] [DevOps Enabler] commented 7th August 2023

Can you verify that the page variable gets updated correctly at all times? If so, best to create a support ticket I think…

Stefan Schedletzky [DevOps Enabler] commented 7th August 2023

Hi Toon,
made a field to show the pagevar all the time. Same issue, I will raise a ticket.

1 Answer

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Marieke Goethals [SLC] [DevOps Catalyst]5.45K Posted 18th October 2023 0 Comments

It looks like this question has already been answered in the comments, so I will now close it. If you do still need assistance, feel free to contact techsupport@skyline.be.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th October 2023
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