Compatibility Manager is not initialised yet [Low-Code / GQI]

Solved1.00K viewsGQI low-code
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2 Comments

Hi all,

In the last week I've worked on the Low-Code with GQI, and everythings work fine, yesterday I have a reboot on the Dataminer Agent, and when I opened my Low-Code app, I see the message "Compatibility manager is not initialised yet" in CQI Panel, but also everywhere I used the querys like Node edge graph or tables (this below is the error) just ot give you an idea

Why I get the problem is due the problem with the compatibility manager, but can I manual initialize it? I don't find any information about this manager in the docs.

Gilles Bara [SLC] [DevOps Enabler] Answered question 29th June 2023
Miguel Barquet [SLC] [DevOps Enabler] commented

Marco, can you indicate the version of DataMiner you are using?
Marco Di Blasi commented

Hi Miguel
The server version is 10.3.5

1 Answer

3
6.80K 3 Comments

Hi, restarting IIS will most likely get manager up and running again (no DMA restart required). We'll investigate what could have gone wrong.

Gilles Bara [SLC] [DevOps Enabler] Posted new comment 30th June 2023
Marco Di Blasi commented

Hi, I’ll try to reboot the IIS, can I ask if you share how to reboot the IIS and not the entire Dataminer?
Ward Haeck [SLC] [DevOps Enabler] commented

Hi Marco, you can restart your webserver by opening “Internet Information Services (IIS) Manager”. On the left under “Connections” you can find your server. On the right under “Actions” you can “Restart” your server.
Gilles Bara [SLC] [DevOps Enabler] commented

Or windows key + R > iisreset
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