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collaboration and catalogue auth loop

Solved1.21K views13th October 2023
7
Philip Argent [DevOps Enabler]579 20th February 2023 3 Comments

Hi,
Since getting the screen to add a real first and last name for cloud connectivity I've had issues getting onto both the collaboration and catalogue sites, where they get stuck in an infinite loop.
I have both an standard login and Microsoft auth against my account, both have the same issue.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th October 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 7th July 2023

Hi Philip,
I see that this question has been inactive for some time. Have you found a solution for this yet? If yes, could you provide some information about this for reference for other users? If not, feel free to contact techsupport@skyline.be for assistance.

Philip Argent commented 7th July 2023

Hi Marieke,

Everything except the Catalogue is working; with the Catalogue I have to open a tab in incognito mode as a work around.

Marieke Goethals [SLC] [DevOps Catalyst] commented 13th October 2023

As this question has been inactive for quite some time, I will now close it. If the issue still persists, could you contact techsupport@skyline.be for assistance?

2 Answers

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4
Jordy Bekaert [SLC] [DevOps Enabler]1.90K Posted 20th February 2023 1 Comment

Hi Philip, most likely you are experiencing the same issue as described in the following question. Could you please check the proposed workarounds and let us know if this worked for you as well?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th October 2023
Philip Argent commented 20th February 2023

Thanks Jordy,

Following the last answer works for collaboration, but the catalogue links don’t work, so I still can’t access that.

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