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Cloud not working

Solved1.89K views13th July 2023
3
Kris De Moor212 8th July 2022 1 Comment

We are testing the remote client via Cloud. On our staging system the remote works fine on PC. The client is not working via IOS (Iphone, Ipad ...)

The error is the user login loops, no connection to the Cube is possible.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023
Baptiste Pattyn [SLC] [DevOps Advocate] commented 8th July 2022

Hi Kris

Am I correct in assuming that you are trying to use the remote accessing feature on a Cloud Connected DMS?

Can you try to clear cache and cookies on your IOS device and see if that fixes the issue?

6 Answers

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Kris De Moor212 Posted 10th August 2022 1 Comment

Is there some update on this issue ?

Brian Masschaele [SLC] [DevOps Advocate] Posted new comment 17th August 2022
Brian Masschaele [SLC] [DevOps Advocate] commented 17th August 2022

Hey Kris, we’re still investigating the new authentication flow and trying it out with our admin app.

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