Question

Solved1.25K views13th July 2023

3

Kris De Moor 210 8th July 2022 1 Comment

We are testing the remote client via Cloud. On our staging system the remote works fine on PC. The client is not working via IOS (Iphone, Ipad ...)

The error is the user login loops, no connection to the Cube is possible.

Hi Kris

Am I correct in assuming that you are trying to use the remote accessing feature on a Cloud Connected DMS?

Can you try to clear cache and cookies on your IOS device and see if that fixes the issue?

Hi Kris

Am I correct in assuming that you are trying to use the remote accessing feature on a Cloud Connected DMS?

Can you try to clear cache and cookies on your IOS device and see if that fixes the issue?

score 1 · Answer 1 · 2022-08-17T09:16:49+00:00

1

Is there some update on this issue ?

Hey Kris, we’re still investigating the new authentication flow and trying it out with our admin app.

Cloud not working