We are testing the remote client via Cloud. On our staging system the remote works fine on PC. The client is not working via IOS (Iphone, Ipad ...)
The error is the user login loops, no connection to the Cube is possible.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023
we did also those tests , other browser log out & log in other device but none of them are able to connect in OSX.
Kris De Moor Posted new comment 11th July 2022
Which browsers have you tried?
Chrome, IE, Edge & Safari. If you want we share screens.
Hi Kris
Am I correct in assuming that you are trying to use the remote accessing feature on a Cloud Connected DMS?
Can you try to clear cache and cookies on your IOS device and see if that fixes the issue?