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Clean XBAP Cache

Solved1.42K views11th February 2021xbap
4
Tiago Dias [SLC] [DevOps Member]431 10th February 2021 0 Comments

Hi,

Typically a user should trigger the method to clean the xbap cache, if they are experiencing issues with downloading the most recent Cube client version on IE.

Are there any other valid use cases that justify cleaning the xbap cache?

For instance, a situation where it’s possible to visualize a specific protocol (Cisco Nexus) on “Protocols & Templates”, but when trying to create an element with the same protocol, it isn’t listed:

In the situation above, cleaning the xbap cache resolved the constraint. Is this expected? Are there any other use cases that validate using the clean xbap cache procedure?

Tiago Dias [SLC] [DevOps Member] Selected answer as best 11th February 2021

3 Answers

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3
Pieter Van Compernolle [SLC] [DevOps Enabler]3.26K Posted 10th February 2021 0 Comments

The CleanXbapCache tool cleans up the click-once installation of DataMiner cube. This can only impact the versions that are installed through click-once (Cube hosted in Internet explorer / Cube standalone installed through click-once) and will not impact installations through msi or Cube Start window (aka launcher). It will also clean other (non-DataMiner) applications installed via click-once.
The tool is only needed when your installation got corrupted (e.g. network issue during update, windows file corruption, …)

The tool will not impact the data caching of Cube. So I suspect in your case, a simple restart of cube would have had the same effect. Cleaning the folders Ive is mentioning will have an impact but they are not touched by the CleanXbapCache tool.

Tiago Dias [SLC] [DevOps Member] Selected answer as best 11th February 2021
5
Ive Herreman [SLC] [DevOps Enabler]13.59K Posted 10th February 2021 0 Comments

Hi Tiago,

I’m not sure if this will help, but a while back, Mieke also had some cache problems.

You can try to clean the cache folders:

C:\ProgramData\Skyline\DataMiner\Cache\ (for DataMiner 10.0.8 and older)
%LocalAppData%\Skyline\DataMiner\Cache\ (for DataMiner 10.0.9 and newer)

Is this happening on just one client machine, or is this happening consistently everywhere?

Ive Herreman [SLC] [DevOps Enabler] Answered question 10th February 2021
1
Rodrigo Salvador [SLC]50 Posted 10th February 2021 3 Comments

In the past (System Display* days) We’ve used the XBAP Cleaning as a first-measure whenever we encountered small bugs, mostly visual, as you just showed.

I’m sure someone else here can give you the full scope of what cleaning the cache can do, however my previous experiences are definitely in line with your findings.

Rodrigo Salvador [SLC] Edited answer 11th February 2021
Ive Herreman [SLC] [DevOps Enabler] commented 10th February 2021

*System Display 😉

Rodrigo Salvador [SLC] commented 10th February 2021

Ha! It’s been a while…

Wouter Demuynck [SLC] [DevOps Advocate] commented 10th February 2021

For System Display download issues, the tool to use was SLCleanCabFiles

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