Cisco SG350X – hardware parameters missing

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Dear community,

we're connecting our Cisco SG350X switches using the CISCO Manager | Catalog (dataminer.services) connector (Version 5.1.7.14).

We can successfully monitor the interfaces and several other aspects but when it comes to the hardware related pages (e.g. Fan - PS Info or Hardware Status) these values are not available.

Is there anything we need to enable on the switches or is there a dependency with the FW of the switches? We're currently running version 2.4.0.94 on the SG350Xs.

Thanks!

Lars von Oertzen [SLC] [DevOps Advocate] Selected answer as best 14th May 2024

1 Answer

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Hi Lars,

I never really debugged this in depth, but AFAIK that's a limitation of the firmware. That model is from the small business series, and I believe the data you can pull out of those, is just more limited. I also don't believe those devices are running on IOS.

So, I'm afraid you won't be able to "fix" that...

Bert

Lars von Oertzen [SLC] [DevOps Advocate] Selected answer as best 14th May 2024