CISCO DCM – How to change the Alarm Table Naming Suffix parameter?

Solved296 viewsAlarm Table Naming Suffix Cisco DCM
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CISCO DCM driver version 1.0.3.46 – Does anyone know how to amend the Alarm Table Naming Suffix parameter, found under Alarm Tab > Alarm Info?

We have tried adding an extra column to this string, for example changing it from {5}/{6}/{32}/{30}/{14}/{29} to {5}/{6}/{32}/{30}/{14}/{29}/{26}, but each time we make the setting, the parameter does not take the change.

Thijs Vanovenacker [SLC] [DevOps Advocate] Selected answer as best 23rd September 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Beth,
Can you check the element log file if you see an error? I performed a small test and I was able to update the naming suffix. The element used for tests is not polling any Cisco DCM so I am not sure if that will make a difference.
Beth Preston [DevOps Member] commented

Hi Miguel, I cannot see any errors in the logs. Please see screenshot below. We had multiple attempts.

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Please see log file:

Beth Preston [DevOps Member] Posted new comment 28th August 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Beth,
In the logs I can see that you were able to change:
from {5}/{6}/{32}/{30}/{14}/{29}/{26} to
{29}/{9}/{10}/{14}/{26} and to
{5}/{6}/{32}/{30}/{14}/{29}
Could it be the case that the update is taking a bit more time to be executed?
If you restart the element, do you see the updated value?
Beth Preston [DevOps Member] commented

Hi Miguel, unfortunately the element takes a long time to re-poll after a restart. But yes I have restarted the element and I still cannot see the change to {5}/{6}/{32}/{30}/{14}/{29}/{26}.

It seems like it is stuck on {5}/{6}/{32}/{30}/{14}/{29}.
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