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CISCO DCM – How to change the Alarm Table Naming Suffix parameter?

Solved574 views23rd September 2024Alarm Table Naming Suffix Cisco DCM
0
Beth Preston [DevOps Member]51 28th August 2024 2 Comments

CISCO DCM driver version 1.0.3.46 – Does anyone know how to amend the Alarm Table Naming Suffix parameter, found under Alarm Tab > Alarm Info?

We have tried adding an extra column to this string, for example changing it from {5}/{6}/{32}/{30}/{14}/{29} to {5}/{6}/{32}/{30}/{14}/{29}/{26}, but each time we make the setting, the parameter does not take the change.

Thijs Vanovenacker [SLC] [DevOps Advocate] Selected answer as best 23rd September 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented 28th August 2024

Hi Beth,
Can you check the element log file if you see an error? I performed a small test and I was able to update the naming suffix. The element used for tests is not polling any Cisco DCM so I am not sure if that will make a difference.

Beth Preston [DevOps Member] commented 28th August 2024

Hi Miguel, I cannot see any errors in the logs. Please see screenshot below. We had multiple attempts.

2 Answers

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Thijs Vanovenacker [SLC] [DevOps Advocate]2.08K Posted 23rd September 2024 1 Comment

Hi Beth,  it seems the custom format gets also synced and this caused some delays.
A new connector version has been released that improved this mechanism.
It is now also possible to disable the syncing towards other DCM elements on the DataMiner agent.  That way you can control the naming format yourself for every DCM element you host.

This improvement has been released in connector version: 1.0.3.101: CISCO DCM | Catalog (dataminer.services)
Fix: Alarm Table Naming Suffix not being updated.

Our collaboration ticket was also updated to reflect the latest information.
Kind regards, T.

Thijs Vanovenacker [SLC] [DevOps Advocate] Selected answer as best 23rd September 2024
Beth Preston [DevOps Member] commented 23rd September 2024

Yes, in the end I created a task for the development of the driver. We are now using version 1.0.3.101.

Thanks,
Beth

0
Beth Preston [DevOps Member]51 Posted 28th August 2024 2 Comments

Please see log file:

Beth Preston [DevOps Member] Posted new comment 28th August 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented 28th August 2024

Hi Beth,
In the logs I can see that you were able to change:
from {5}/{6}/{32}/{30}/{14}/{29}/{26} to
{29}/{9}/{10}/{14}/{26} and to
{5}/{6}/{32}/{30}/{14}/{29}
Could it be the case that the update is taking a bit more time to be executed?
If you restart the element, do you see the updated value?

Beth Preston [DevOps Member] commented 28th August 2024

Hi Miguel, unfortunately the element takes a long time to re-poll after a restart. But yes I have restarted the element and I still cannot see the change to {5}/{6}/{32}/{30}/{14}/{29}/{26}.

It seems like it is stuck on {5}/{6}/{32}/{30}/{14}/{29}.

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