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Cisco D9800 connector doesn’t read RF Status Values – V1.5.04

Solved603 views26th August 2024Cisco D9800 driver issue
0
Jose Ramirez [DevOps Member]30 8th May 2024 1 Comment

Cisco D9800 connector has a issue: it does not read RF Status values. Version used: 1.5.04

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 26th August 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 26th August 2024

Hi Jose,
As a more in-depth investigation is required for this issue than is possible here in the Q&A, I will close this question. If you still need help with this issue, it would be best to contact techsupport@skyline.be as Tom suggests below.

1 Answer

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Tom Waterbley [SLC] [DevOps Catalyst]8.89K Posted 10th May 2024 3 Comments

Hi Jose,

Had a quick look in that connector and that table shows the result of a HTTP GET of ‘/ws/v2/status/input/rf’. Would you know if something has changed to that URL or the output of that command? Maybe you could also use the stream viewer to have a look at the response of the device or look in the logging to see if no exceptions are occurring.

In any case I would recommend to open a ticket in order to have this fixed.

Jose Ramirez [DevOps Member] Edited comment 18th September 2024
Jose Ramirez [DevOps Member] commented 14th May 2024

Hi Tom.

here is the answer http get: /ws/v2/status/input/rf

<?xml version="1.0" encoding="ISO-8859-1" ?>
<input>
<rf>
<card>1</card>
<port>1</port>
<stream>1</stream>
<satlock>Lock+Sig</satlock>
<inputrate>80.376594</inputrate>
<netname>Turner Argentina</netname>
<netid>1</netid>
<transid>3</transid>
<lsttunerea>NIT_TS_Change</lsttunerea>
<tunereason>User->NIT</tunereason>
<freqmode>NIT</freqmode>
<svclstmode>Relaxed</svclstmode>
<baten>N/A</baten>
<niten>Yes</niten>
<sdten>Yes</sdten>
<paten>Yes</paten>
<act>Yes</act>
<pwr>Off</pwr>
<sel22khz>Off</sel22khz>
<lo1>5.15</lo1>
<lo2>0.0</lo2>
<xover>0.0</xover>
<pol>Horizontal</pol>
<orbpos>0.0</orbpos>
<ewflag>N/A</ewflag>
<afcrange>3.0</afcrange>
<dnlkfreq>3.92</dnlkfreq>
<symrate>30.0</symrate>
<fec>9/10</fec>
<mod>8PSK DVB-S2</mod>
<rolloff>.20</rolloff>
<iq>Normal</iq>
<siglevel> -36</siglevel>
<cndisp>16.6</cndisp>
<cnmargin>5.5</cnmargin>
<acqmode>Auto</acqmode>
</rf>
<rf>
<card>1</card>
<port>2</port>
<stream>1</stream>
<satlock>Lock+Sig</satlock>
<inputrate>80.376597</inputrate>
<netname>Turner Argentina</netname>
<netid>1</netid>
<transid>3</transid>
<lsttunerea>NIT_TS_Change</lsttunerea>
<tunereason>User->NIT</tunereason>
<freqmode>NIT</freqmode>
<svclstmode>Relaxed</svclstmode>
<baten>N/A</baten>
<niten>Yes</niten>
<sdten>Yes</sdten>
<paten>Yes</paten>
<act>No</act>
<pwr>Off</pwr>
<sel22khz>Off</sel22khz>
<lo1>5.15</lo1>
<lo2>0.0</lo2>
<xover>0.0</xover>
<pol>Horizontal</pol>
<orbpos>0.0</orbpos>
<ewflag>N/A</ewflag>
<afcrange>3.0</afcrange>
<acqmode>Basic</acqmode>
</rf>
<rf>
<card>1</card>
<port>3</port>
<stream>1</stream>
<satlock>Lock+Sig</satlock>
<inputrate>80.376597</inputrate>
<netname>Turner Argentina</netname>
<netid>1</netid>
<transid>3</transid>
<lsttunerea>NIT_TS_Change</lsttunerea>
<tunereason>User->NIT</tunereason>
<freqmode>NIT</freqmode>
<svclstmode>Relaxed</svclstmode>
<baten>N/A</baten>
<niten>Yes</niten>
<sdten>Yes</sdten>
<paten>Yes</paten>
<act>No</act>
<pwr>Off</pwr>
<sel22khz>Off</sel22khz>
<lo1>5.15</lo1>
<lo2>0.0</lo2>
<xover>0.0</xover>
<pol>Horizontal</pol>
<orbpos>0.0</orbpos>
<ewflag>N/A</ewflag>
<afcrange>3.0</afcrange>
<acqmode>Basic</acqmode>
</rf>
<rf>
<card>1</card>
<port>4</port>
<stream>1</stream>
<satlock>Lock+Sig</satlock>
<inputrate>80.376597</inputrate>
<netname>Turner Argentina</netname>
<netid>1</netid>
<transid>3</transid>
<lsttunerea>NIT_TS_Change</lsttunerea>
<tunereason>User->NIT</tunereason>
<freqmode>NIT</freqmode>
<svclstmode>Relaxed</svclstmode>
<baten>N/A</baten>
<niten>Yes</niten>
<sdten>Yes</sdten>
<paten>Yes</paten>
<act>No</act>
<pwr>Off</pwr>
<sel22khz>Off</sel22khz>
<lo1>5.15</lo1>
<lo2>0.0</lo2>
<xover>0.0</xover>
<pol>Horizontal</pol>
<orbpos>0.0</orbpos>
<ewflag>N/A</ewflag>
<afcrange>3.0</afcrange>
<acqmode>Basic</acqmode>
</rf>
</input>

Tom Waterbley [SLC] [DevOps Catalyst] commented 26th August 2024

Hi Jose. My appologies for the late answer. At first sight, the response seems to contain the necessary data to fill the table. Maybe something has changed in a new firmware version, which causes that the data cannot be parsed correctly anymore. Would recommend to contact techsupport@skyline.be, if you still have this problem.

Jose Ramirez [DevOps Member] commented 18th September 2024

The possible solution has been found: The problem is that your driver does not have the FEC 9/10 mapped. It would be ideal if in the new version of the driver it could be corrected by placing the non-conventional FECs.

If a conventional FEC such as 2/3 is placed, the values ​​can be read.

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