Hi Community

I’m seeing these kind of notice alarms from time to time.

Checking the backup log, this is the error message showed

Around the middle of the process:

2024-06-18 01:07:34|C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml
2024-06-18 01:07:34|C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.temp
2024-06-18 01:07:34|Warning|AddFileToZip|Could not add file ‘C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.temp’ (Could not find file ‘C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.temp’.)

Then at the end:

2024-06-18 01:28:54|C:\Windows\TEMP\Backup.log
2024-06-18 01:28:56|1 errors occurred during backup
2024-06-18 01:28:56|- Could not create a temporary copy of file ‘C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.temp’ (Exception: Could not find file ‘C:\Skyline DataMiner\Files\SyncInfo\{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml.temp’.)

Curiously, a temporal file is created and then it cannot copy it. 🤷‍♂️

It is worth mentioning that the backup file is created without problems and the original .xml file is there but not the .temp file mentioned on the log.

The backup process was moved to 1 hour later than the midnight sync to avoid problems with files being in used.

I ran a manual execution, and any error or alarm was shown.

note: the type of the backup is: full without DB

Any ideas what could be happening?

Thanks