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Automation script for maintenance mode?

Solved1.65K views19th July 2023alarm hyperlink maintenance script state
5
Michał Mazurkiewicz30 29th January 2021 0 Comments

Hello,

I am working on solving this issue of mine. Sometimes devices connected to the DMA get maintenance periods, during which there may be a lot of alarms generated.

This may lead to 2 outcomes - operators may pause the device for a period of time and then forget to unpause it. The second would be operators ignoring or masking said devices.

To solve this I am working on an automation script that would be fairly easy to use. The idea would be to create a script that would pause a device for undefined or X amount of time, generate a single alarm in the console informing that devics are paused (so that operators won't forget about it). Such an alarm would have a hyperlink in its context menu. This hyperlink would unpause said devices.

However I have got a couple of questions:

-Is it possible to add a custom hyperlink to the surveyor menu?

-Is there a more generic way of generating such alarm (based on information event that a script paused the device) without correlation?

-Am I approaching this issue the wrong way? 🙂

EDIT: Another question I forgot to ask - Is it possible to schedule a script triggered by another script? If I want to take out a device for one hour I would use 4 sleep perdiods in automation 15 mins each. This seems really unnecessary but I can't seem to find a proper way of implementing this.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023

1 Answer

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7
Martijn Vanallemeersch [SLC] [DevOps Member]953 Posted 29th January 2021 0 Comments

Hi Michal,

We are actually building a DataMiner app for these type of use cases called The DataMiner Planned Maintenance app. This app will make it very easy for operators to plan and keep track of maintenance slots in a comprehensive manner. A set of off-the-shelf planned maintenance activities come out of the box, each of which can be enabled or disabled for each individual maintenance slot. Examples are: masking elements and alarms to avoid alarms originating from resources under maintenance but even much more complex uses cases like pausing KPI's  etc. This app is fully integrated with DataMiner Service and Resource Management (SRM) meaning that planned maintenance activities will never conflict with running services nor future planned services.

More information can be found:

https://community.dataminer.services/dataminer-apps/dataminer-planned-maintenance-app/

or

https://community.dataminer.services/dataminer-planned-maintenance-app/

Feel free to reach out if you want some more detailed information

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023
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