Hi Dojo,
we wanted to have a cross check from an Outage List (inside of an SLA) to the corresponding alarms.
Therefore we wanted to collect historical alarms of a specific view to compare them with the outage list.
The solution we got was an AlarmFilter for a specific view but here is the problem, it's only showing alarms for elements. In our view we have only services, therefore no alarms are shown.
Here is the snippet right now, also to list all services inside of a view:
Is here someone who could help to collect the correct alarms?
Hi Miguel,
you are quick as rocket!
Okay understood but not clear how to do it.
First problem, the read function needs always an alarmFilter, but I guess than I can define the root view id to get all?
Second the impact, if I use the item. I have OfflineImpact, ViewImpact, ViewImpactInfo, VirtualFunctionImpact. Missing ViewImpactedServices, or is it one of the mentioned ones?
Hi Stefan,
I will need to check. I am not familiar with the AlarmFilter class. Let me perform some tests and I will come back to you.
Hi Stefan,
Just double checking, the services in the view, are standard services? Alarms are not assigned directly to services (exception is enhanced service). For this case, when retrieving the alarms there should be a property called 'Impacted services'. This field should be provide you the impacted services.
Hope it helps.