automatic incident tracking option is missing

Solved773 viewsaugmented operations
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Hi,

While I am exploring the augmented operation features I noticed that the automatic incident tracking is missing from the menu. Why would it be the case and how can I get it to show up?

DataMiner version 10.1.0.0 9966

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023

1 Answer

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18.56K 0 Comments

Hi Fares,

Can you check if this option is enabled in System Center -> System Settings -> Analytics config:

Additional information can be found in DataMiner Help - Configuration in System Center

For your information, the Automatic Incident Tracking option is enabled by default from DM version 10.2.0 (Main release), 10.2.1 (Feature release) DataMiner Help

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023