A customer potentially wants to embed low-code apps / dashboards to their customer portal via iFrame. They have dedicated dashboards per customer but due to company policies they need to visualize the data via their own customer portal and are not allowed to use e.g. dashboard sharing.
The question is on the authentication process for the user: Is there a way to use the user authentication from the customer portal to also authenticate for the low-code app/dashboard?
If so are there pre-requisites such as that the user needs to have an active dataminer.services account?
If not, are there better ways embedding the dashboards in the customer portal without having several authentication processes the user needs to go through?
Hi Laris – note that this already implies that for all external users one would have to make a user account on the DataMiner System itself. Because you are talking about serving native DataMiner dashboards straight to external users. Not sure if that’s desirable to start with. And on top of that, it seems very unlikely to me that you would have some sort of automatic log-in then.
And while all very unlikely, for sake of completeness, no dataminer.services account would be required as that part of our ecosystem is not involved in the scheme that you describe.
In general – if data needs to be presented in an existing 3rd party portal, with existing users and authentication, the proper solution is probably to read the data from DataMiner through the backend of the existing portal infrastructure, and have it integrated into the customer portal natively (by whoever designed that portal).
Not sure if it is relevant – but note that dataminer.services is something typically accessed with a microsoft, google, amazon or linkedin account (i.e. dataminer.services does not authenticate the users, that’s done by one of those providers). So, if shared dashboards are used, then this is the authentication that applies.