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Alarm state – Name Changed alarm type

Solved1.68K views23rd October 2023Alarm Console alarm type
0
Daniel Martinez [DevOps Advocate]841 13th October 2023 0 Comments

Hi Dojo,

I’ve noticed that in some cases, “Name changed” alarm type is detected by DM. I would like to understand when this type arise, because in case shared below, there’s no changes on the name:

Thanks!

Daniel Martinez [DevOps Advocate] Selected answer as best 23rd October 2023

2 Answers

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Michaël Pincket [SLC] [DevOps Advocate]1.75K Posted 13th October 2023 3 Comments

Hi Daniel,

You get a “name changed” alarm when the name of the element changes or when the name of the parameter changes. Could you check if there is a name change of the element or parameter between this alarm and the previous one.

If there is no change between the alarms, best way is to load the information events from that timespan and see what happens around that time.

Daniel Martinez [DevOps Advocate] Selected answer as best 23rd October 2023
Daniel Martinez [DevOps Advocate] commented 16th October 2023

Hi Michaël,
I’ve checked that a manual DataMiner restart was launched. It seems that when DM start and correlated alarms was calculated, “name changed” alarms appeared, but there wasn’t any changes on the name.
I also checked the information events on that timespan and there isn’t something strange.

Michaël Pincket [SLC] [DevOps Advocate] commented 17th October 2023

Hi Daniel,

In that case I suggest to create a ticket so we can investigate why the correlation alarm has a name changed alarm in its tree as it looks like a bug .

Daniel Martinez [DevOps Advocate] commented 23rd October 2023

Understood, thanks for your help.

0
Toon Casteele [SLC] [DevOps Enabler]7.03K Posted 13th October 2023 1 Comment

Given that this is a correlated alarm, probably one of the alarms that contributed to the correlation alarm is linked to a parameter of which the name was changed. You should be able to see the difference if you check the children of the correlation alarms on the parameter name column.

Daniel Martinez [DevOps Advocate] Posted new comment 16th October 2023
Daniel Martinez [DevOps Advocate] commented 16th October 2023

Hi Toon,
I haven’t found changes on children alarms. It seems that after DM restart, the correlation engine recalculate the present correlated alarms on the system but with this alarm type. Is it a possibility?

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