Hello Team
On dataminer for a specific element, I have a setup where an alarm triggers a correlation rule based on defined filters, which in turn executes an Automation script to send emails based on some business logic.
My requirement is to suppress that specific alarm from appearing in the Alarm Console for 24 hours after it is first handled. If the same alarm condition still persists after 24 hours, it should trigger the workflow again (i.e., generate a new email) and then be suppressed again for another 24 hours.
However, I’m facing the following challenges:
- I cannot acknowledge the alarm, as it is polling-based and reappears on every poll cycle.
- I cannot apply parameter maintenance, since the alarm is on a table column (row-level).
Given these constraints, what would be the recommended approach to suppress or “mask” this specific alarm for a fixed duration (24 hours) while still allowing it to re-trigger the workflow after that period?
I am unable to find an option to mask an alarm via automation script or via correlation rule.
Hi Ramesh,
Before jumping to masking, is it not an option to use alarm scheduler (see Scheduling an alarm template)?
Please let us know if this cover your use case.
Hope it helps.
Hello Miguel,
That approach wouldn’t work for our use case, as the alarm timings are not predictable. Our requirement is event-driven—we need to trigger an email and suppress only a specific set of alarms for a defined duration (e.g., 24 hours) starting from when the alarm occurs, rather than based on predefined time schedules.