Hi Dojo,
I’ve come across some alarm entries that are loaded in CUBE without the “correlated” icon,
despite being generated by the correlation engine:
This is found in
Server version : 10.3.0.0-13184 (10.3.0 CU5)
Client version : 10.3.2243.13316-c0f46547
Launcher version : 10.4.2413.720-1c47f2f3
Polling is used on the client as the ephemeral ports for eventing are not whitelisted on the server -wondering if this might play a part or if there’s a different reason behind the different icons loaded.
Any steer will be helpful.
Thanks
Hi Alberto,
The ‘correlation’ icon is set when we receive ‘CorrelationDetails’ together with the alarm. This is an extra event we actually expect for every Correlation alarm that is active in the DMS, so for some reason, we have not received the ‘CorrelationDetails’ for those alarms.
What type of alarm list are we looking at actually? Does it contain history alarms maybe? (or maybe a sliding window, where active and history are mixed?) That would explain why we did not receive the ‘CorrelationDetails’.
And we should probably change the software so we show the correlation icon whenever the source is Correlation Engine…