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Alarm Console: Different way to Display Comments?

Solved1.73K views11th July 2023Alarm Console comments side-panel
2
Alberto De Luca [DevOps Enabler]4.58K 16th September 2021 0 Comments

Please, is there any way to invert the content of the "Comments" column in Alarm Console?

Ideally, I'd like to see the comment first, then all the other info: it would help especially when the comment has a ticketing system ID within the first 15 characters or so.

At present, I can expand the column to the required width and read all the content, but it is a lot of dragging at times, and so it requires frequent adjustments of the Alarm Console layout (especially if we need more columns than what's shown below):

As an alternative, is there any system option to show the comments in the side panel?
Is this any different in DM10?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

5 Answers

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Pieter Van Compernolle [SLC] [DevOps Enabler]3.20K Posted 21st September 2021 1 Comment

Hi Alberto,

Having a ticket id in an alarm property totally makes sense to me, even more than having it in the comments. (Do you know we also have DataMiner ticketing which is nicely integrated into the alarm console? Might we worth checking out as well)

I also understand your feedback regarding the comments in general. I believe a kind of 'verbose on/off' would make sense indeed. We'll follow up on that part via the feature suggestion you have created.

Pieter Van Compernolle [SLC] [DevOps Enabler] Answered question 21st September 2021
Alberto De Luca commented 17th December 2021

Hi Pieter,
I’m tuning my internal roadmap for Q1-Q2 and if this feature will be availble I’d target a specific dataminer release:
https://community.dataminer.services/new-feature-suggestions/different-way-to-display-comments-in-alarm-console-comment-first-or-details-off/

any steer will be helpful

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