Please, is there any way to invert the content of the "Comments" column in Alarm Console?
Ideally, I'd like to see the comment first, then all the other info: it would help especially when the comment has a ticketing system ID within the first 15 characters or so.
At present, I can expand the column to the required width and read all the content, but it is a lot of dragging at times, and so it requires frequent adjustments of the Alarm Console layout (especially if we need more columns than what's shown below):
As an alternative, is there any system option to show the comments in the side panel?
Is this any different in DM10?
Thanks
Adding a different example here: we do use the "view Comments" too, this helps us to check if multiple comments were added for a single alarm entry in console.
On average, in this use case, when multiple parameters can achieve different severity levels as a consequence of an incident or planned work (managed outside of the DataMiner system) having the comment "content" displayed before the comment details (who/when) can make the difference - especially if we're interested in having just the last comment in console
I was wondering if there can be some sort of "verbose on/off" option for the comments column or "comment first".
I've explored also the possibility of using a custom Alarm Property for these IDs, and then add the property in console, as that column could be narrow enough, but then operators would still need to go back to a comment to add any notes.