Hello everyone,

I am facing an issue with the integration of our Agama thumbnails in our service views.

We already have implemented the thumbnails of our R&S Prismons and they are working perfectly fine. Trying to implement the Agama thumbnails with the same action unfortunately only partially works.

Instead of showing the thumbnail it only shows this picture. Selecting the Browserlink it opens the Browser and the working thumbnail as intended.

The URL for the thumbnail itself is in this format:

http://<ENTERPRISE-IP>:9100/enterprise/api/public/application/thumbnails/v1/image?monitorId=<NAME-OF-THE-MONITOR>&locationId=<ANALYZER-LOCATION>

Embedding in the Visio was done using this:

#http://<Dataminer-IP>/VideoThumbnails/Video.htm?type=Generic Images&source=[<Thumbnail-URL-As-Property>]&refresh=1000

Does anybody have an idea why the thumbnail is not directly shown?

Thanks for everyone's help!

Chris