Hello,
I am trying to add a comment to an active alarm using API call. The comment gets updated in the comment column but when I pull Alarm details after adding comment, the comments doesn't show up in alarm details.
Looking for possible solution to this.
Thanks
I tried using Root Alarm ID for Get Alarm Details API call but the comment doesn't shows up. If I use the latest alarm ID which gets updated after adding a comment then using that alarm ID only the comment shows up.
Is there a way to get the new alarm ID after adding a comment ?
Is, there an automated way to get a new alarm ID after adding a comment ? Or manually we have to keep a track of new alarm ID which gets generated ?
Yes, that’s what I tried to explain with my previous answer:
1) After adding the comment, with GetAlarmHistory you can get the new alarm ID
2) With this new alarm ID call GetAlarmDetails