I am trying to add a comment to an active alarm using API call. The comment gets updated in the comment column but when I pull Alarm details after adding comment, the comments doesn't show up in alarm details.
Looking for possible solution to this.
When adding a comment, a new alarm (with a new alarm ID) gets created. This new alarm has the same root alarm ID of the previous alarm. Using the root alarm ID you can call the GetAlarmHistory API method to get the alarm ID of the most recent alarm, and then call GetAlarmDetails with this alarm ID, this response should include the comments.