Ability for users to download files from an elements’ document folder

Solved315 views
2
0 Comments

Currently I can download files from the General documents folder but can't download them if they are in an elements document folder. Where can I change this setting?

Thanks,

Ryan

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th June 2024

1 Answer

2
2.02K 0 Comments

Hi Ryan,

There is no separate user permission for element documents, but indeed the right click context menu is inconsistent and for the elements it doesn't show the 'Open' option. However, if you double click the file, it will open in your default browser where you can view/download it.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th June 2024