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  • >> Go to dataminer.services

500 Internal server error on Low code app

Solved534 views4th October 2024
0
Katerina Stankovska24 23rd September 2024 3 Comments

Hello DataMiner,

I’m experiencing issues accessing the Edit functionality of the low-code app. The problem began on Friday at 15:30 PM, as it was working fine before that. In the console, I’m seeing the following error:

500 Internal Server Error
https://intertecdataminer-intertectestio.on.dataminer.services/API/v1/GetApplicationFile.aspx?app=8d59ca3d-1556-4dd9-895c-2e79b3bcfb6b&file=manifest.webmanifest&time=1727082016058

Could you please help me locate and resolve this issue?

Thank you in advance.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th October 2024
Wout Mahieu [SLC] [DevOps Catalyst] commented 23rd September 2024

Hi Katerina, can you share the specific error message of the failed request? You can find this in the ‘Preview tab’

Katerina Stankovska commented 23rd September 2024

Hello Wout
I just tried again, and the issue seems to be resolved. I’m now able to open the Edit mode.

We didn’t make any changes on our side, so do you have any insights into what might have caused the issue and how we can prevent it from happening in the future?
Also, the Preview tab of the error was empty.

Wout Mahieu [SLC] [DevOps Catalyst] commented 23rd September 2024

Hi Karerina, glad the issue is resolved. Since there was no specific error message and the issue is resolved, it is hard to know what exactly went wrong and how it can be prevented in the future. Because the request went trough dataminer.service, there are a number of processes that handle the request which might have errored, making it hard to pinpoint the cause.

1 Answer

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Edith Lansens [SLC] [DevOps Advocate]719 Posted 4th October 2024 0 Comments

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th October 2024
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