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3rd Party drivers

Solved1.93K views10th July 2023drivers Maintenance & Support protocol
2
Andy Fairhall [SLC] [DevOps Member]209 11th August 2020 0 Comments

Can 3rd party or non-Skyline developed protocol drivers be added to Skyline Maintenance & Support?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023

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Jordy Bekaert [SLC] [DevOps Enabler]1.90K Posted 11th August 2020 0 Comments

Skyline can only provide limited support for second-party or third-party driver development, like sharing some basic information by answering small questions for example.

if additional support would be necessary, or if the second-party or third-party driver need to be covered by Skyline Maintenance & Support, it would be required to order System Engineering hours to have the protocol reviewed and approved.

Also note that every second-party or third-party driver need to be registered in Skyline's DMS Driver Database. This registration is free of charge, and will make sure that the protocol will be assigned a unique ID to ensure a seamless integration in their DataMiner System.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023
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