Can 3rd party or non-Skyline developed protocol drivers be added to Skyline Maintenance & Support?
Skyline can only provide limited support for second-party or third-party driver development, like sharing some basic information by answering small questions for example.
if additional support would be necessary, or if the second-party or third-party driver need to be covered by Skyline Maintenance & Support, it would be required to order System Engineering hours to have the protocol reviewed and approved.
Also note that every second-party or third-party driver need to be registered in Skyline's DMS Driver Database. This registration is free of charge, and will make sure that the protocol will be assigned a unique ID to ensure a seamless integration in their DataMiner System.