automation check for timeout
4th January 2023
What is the correct method to check for a timeout state on an Element object in automation? We’re running a backup script for IDP configuration. Since it’s not using dummies, …
shared folder on failover using shared hostname
4th January 2023
In IDP Configuration it’s necessary to define working folders for the DMAs. The DMA has a failover setup using a shared hostname. Accessing the shared folder however does not work …
Is it possible to update existing elements to use Unicode encoding?
4th January 2023
Hi Dojo, For a specific connector, a new range was made available to support Unicode encoding as some characters were not displayed and handled correctly with the current version. Is …
Creating a cloud share in dashboard
4th January 2023
Using DMA version 10.2.11.0-12331 and instructions: https://docs.dataminer.services/user-guide/Advanced_Modules/Dashboards_app/Sharing_a_dashboard.html. I’m not able to share a dashboard. I only have the URL Share option. I believe all the necessary permissions are set. User …
Skyline Alerter App Login Issue
4th January 2023
Hello, I’m able to login in web app and dataminer cube app, but while I’m trying to login in Alerter App, I’m always getting incorrect username or password error message. …
Displaying multiple PollingIP addresses on Dashboard
3rd January 2023
Hi Dojo, We have a few elements that have multiple IP address configurations, either failover or snmp + tcp. When viewed in Cube, you can see the multiple IP addresses …
Low Code App – IAS Layout Shift
3rd January 2023
I’m using an automation script to schedule a planned outage on a device with a custom made interactive automation script. In Cube, the IAS looks fine: When I use a …
connector with history sets – when are trend gaps expected?
3rd January 2023
Hi, when using history sets in a connector, when will gaps be introduced in the trending? I’m working on a connector that is reading report files and storing the data …
Dashboards – Create a visualization to display services in a critical state
3rd January 2023
For a specific use case, I need to create a dashboard that could give me a preview of all services in a critical state. To achieve it, I tried to …
[Visio] Mapping an XPos and YPos from paramater
3rd January 2023
Hi, Building a visio to view some dve element in a map. Since the lat and long are available parameters on the DVE, tried to use them on a shape …
Problems restoring a package after a DataMiner Upgrade
2nd January 2023
During an upgrade to a newer DataMiner version, I’ve decided to backup everything, migrate to 10.3.1.0 and finally restore my elements, visios, etc… However, I’m experiencing some errors with the …
Correlation – Count number of alarms with certain severity
30th December 2022
What is the correct syntax for a correlation rule script condition to count the number of alarms in a bucket with a certain severity? Use case: I have 5 IRD …
Logs on a remote dataminer cube not appearing. How can I fix this?
29th December 2022
I am connected to a customer dataminer system via my dataminer cube. However, I can’t see the logs on any element of that system. I also don’t have permission to …
Network prerequisites DMA geographical redundancy
28th December 2022
I have main DMA in main site and backup DMA in DR site, which is separated by more than 30 kms. We have a 1G management link to monitor DR …
Why are the alarms still active even after masking the element?
27th December 2022
Hi Guys! I noticed that for some elements when I choose the option “Mask the element until cleared” all the active alarms related to that element are automatically masked. But, …