DynamicUnits trending and alarm values behavior

Hi Stefan, Good to see you were able to solve the problem by recalculating the value. As a follow-up, I believe you should get the dynamic units without recalculation or …

Port number for backing up to network path

Hi Paul, The backup to a network path is using SMB. You can find this is a small note in our documentation: Backing up a DataMiner Agent in DataMiner Cube …

Abandoned users sync hassle after DMS migration

Hello, You can make sure all DMA’s are stopped in the cluster. Ensure and wait the SLDMS.exe process is stopped as this process still attempts a file flush to the …

custom libraries automation script

How did you write and publish the script? If it was through DIS it should create an install package and deploy that through DIS.

How to migrate a Service Template between DMAs?

We figured this out, using a following workaround. SOURCE-DMA with DMA ID 1234 is the agent currently holding the service template definition in C:\Skyline DataMiner\Services\ServiceTemplateToMove All other DMAs have the …

SLAnalytics Error meaning

This error is logged whenever something goes wrong while syncing the SLAnalytics configuration across different agents in a cluster. This can happen after startup, or after making a change to …

Correlation – Sliding Window behavior

After some tests, I believe I have found the way to make this work. To have the sliding window working without the creation of a new correlated alarm once the …

LoadProtocol Error

Hi Philip, To help you troubleshoot this further, could you please send an email to support.data-acquisition@skyline.be and mention this Dojo thread in your message? Thank you in advance.

Installed cloud package but Orchestrator DxM missing

The Orchestrator was installed but no service was created. Probably the suggestion of Louis above would have worked to resolve the problem. I however just registered the Orchestrator as a …

Alarm Filter Ingestion Into Dashboard

Hi Samson, Saved filters can be used with the alarm table component: Another option is using the ad-hoc data source SLC-GQIDS-ActiveAlarmsUsingFilter. This ad-hoc data source allows you to use saved …