License and installation process

Hello, I am developing a connector for the service and I need to check it, in this regard I have a couple of questions about working with the program: 1) …

DataMiner Cube on Citrix Windows Server

We have a user who would like to provide access to Cube via Citrix. Their Citrix work servers are running on Windows Server 2012 and 2019. Cube requirements on this …

Alarm conditioning

Hello, I’m wondering if there is a way to establish a relationship between the primary key and foreign key based on specific conditions for a single alarm. To provide some …

Lowcode ap/dashboard and hidden elements

I tried to create a dashboard with a trend graph of an element. But as the element is hidden on the cube, I cannot have the info on the dashboard…even …

Enhanced Impersonation Generic Folder Monitor

When using the Generic Folder Monitor version 1.0.1.4 seem to be having difficulties with local user accounts. Trying to access a network share to which I can see in windows …

error when trying to read log

Following error is shown.  The user rights for logging folder have been checked and seem to be ok. What could be the issue, and what logging should we check?

Delete element from protocol code

Hi all, What is the preferred way of deleting an element from  protocol code? Is this using the NT_DELETE_ELEMENT(5), or is their a direct command for this? Thank you in …

Query root alarm ID information from elastic

Hello, As my DMA setup is in Cassandra cluster with the Elasticsearch database, May I know if there is an elastic query to extract alarm information via alarm root ID? …

Polling cycle for each parameter

Hi Everyone. When using various Protocols on a daily basis, it is difficult to know when each parameter is being polled. Some protocols have parameters that are not polled until …

I am not able to sign-in to DataMiner Cube App

Configuration: OS : MacOS  Trying on Win 11 in Parallel Desktop. Is it possible to work with Parallel Desktop? Through browser, I am able to access. While through the DMC …