Thumbnails not displayed in Cube

Hi Dojo, we are using a Visio were thumbnails from third party devices are embedded – this works as a thumbnail multiviewer, and it does perform nicely in most cases. …

DIS : Update failing on Visual Studio 2017

I am unable to update DIS to the latest version. Update fails with the error below. 10/11/2023 12:53:42 PM – Found installed product – Global Location 10/11/2023 12:53:42 PM – …

switch between eventing and polling on specific cube

In the training video (getting started) you can switch from eventing to polling to prevent the annoying wait time/firewall issue popup. This feature (all settings) seems to have disappeared in …

Perform DMA Failover via Automation

Hi Dojo, Can we create an automation script to perform a manual failover to the offline DMA? We would like to linked the automation script to a shape in Visio. …

DIS New solution missing

Hi Dojo, when I’m going to file->new I have no Dataminer Protocol Solution or Automation Script Solution. I have removed/installed DIS several times. How can I fix it?

Trend Points on Dashboard

Hi Support, I would like to know what are the different between Average (change only), Average (Fixed interval) and Real-time on dashboard version 10.2.0 CU19 Appreciate your assistance on this …

Monitoring of Bridge Technologies VB440 packet flow

Hi Dojo Customer is investigating whether Dataminer can monitor primary and secondary packet flows as follows The existing VB440 connector does not seem to be able to retrieve such parameters. …