Buttons no longer link/open to files/webpages

Hi Dojo, Since upgrading our systems to v10.4.2 (previously on v9.6.1), we have lost functionality on all our element buttons that open something external to Cube, such as webpages, files …

DOM Instance – Get previous status transition

I have a DOM Instance that the current status is “error”. I want to know the previous status the instance had before the “error” status to implement an action to …

cloud access renew session

When pressing the renew session I see following on my screen.  I’m not able to click anything.  What does it mean and how do I resolve it?

Abort automation script

Hi Dojo, I want to abort an automation script using: ScriptControlMessage abortMessage = new ScriptControlMessage(DataMinerID) { ScriptID = scriptID, //this is the running automation script ID Type = ScriptControlType.Detach // this aborts the script }; How …

SNMP driver not recovering from timeout

There is an issue on the Aurora Network CH3000 driver, where very occasionally, mainly during the night (between 2 AM and 5 AM), the element enters on Timeout, and remains …