3rd Party assembly reference not getting added
23rd October 2025
Hi Pedro, So I have done following so far: 1) We tested a sample application by BlackMagic to test the connectivity and it worked from the machine on which DMA …
Correlation rule for adding and deleting protocols
23rd October 2025
I would expect a rule like the below to trigger each time a protocol is added or deleted.
DataMiner upgrade option “Reboot After Upgrade” – does it trigger Windows updates?
23rd October 2025
Hi, In general, when using the “Reboot After Upgrade”, the server is just being restarted, and not upgraded. What can be done to get to this result: If your systems …
Automation script add custom library
23rd October 2025
Hi Ömer, when their is a nuget package available, the preferred way is to add it via the nuget package manager. When it is a custom library you created and …
How to see who is connected to the DataMiner System or Agent through LCAs?
23rd October 2025
Hi Michiel, Via the GQI Monitor you have the page User Metrics, and there you can specify a time range and also a filter on which app. Maybe that’s not …
Failed to communicate with GQI: service unavailable
23rd October 2025
The issue was improper setup of the implemented IGQIUpdateable interface methods, leading to crashes in the process. Correctly setting up the event handlers fixed the issue.
DataMiner System : User count
23rd October 2025
Hi Wale, Just providing you a less-engineering solution ;), you can also get to know this information through ChatOps. There’s a package available here: ChatOps Extension about Users | Catalog …
Correlation Module : Bulk Events
23rd October 2025
This will mainly depend on the configuration of the script action in the correlation rule. If when selecting the script name, one has enabled the checkbox “Wait for the script …
Improving Visio Load Speed
23rd October 2025
Hi David, You can stop browsers (created when a Link shape’s data starts with a hash) from unloading and reloading between page switches by setting DisposeWebBrowserWhenNotSelectedPage = false. Make sure …
Visio Loading indicator, how to find shapes
23rd October 2025
Hi Matthijs, You are correct. These are newly generated IDs as they’re duplicate shapes that are spawned from a master shape. There is no way to find the loading shape …
DMA starts after Windows startup even though it’s disabled
22nd October 2025
Hi Steve, I’ll make a new comment as I can’t upload photo as response to existing comment. Here is my configuration of services: All are set to manual and all …
DataMiner System : User count
22nd October 2025
Hi Wale, not sure if what you are looking for, but the only way I could see to get the client count was to use the ClientTest tool (SLNetClientTest tool …
Failed Create Package Automation Script
22nd October 2025
Hi Ömer, A new version of DIS (3.1.13) has been released which should fix this issue. Can you update to this version and verify whether the issue no longer occurs?
Alerter – Balloon pop-up not displayed
22nd October 2025
Hi Catarina, That’s indeed unexpected. Have any changes been made to the system that could correlate with when this issue started? Possible changes could include an upgrade of the alerter …
IAS: TAB key behaviour
22nd October 2025
Hi Ruben, I believe this is the same question that was answered here: https://community.dataminer.services/question/lca-moving-through-ias-panel/ kind regards