Matrix – Changing input/output color
15th January 2026
Hi Catarina, As far as I know, it’s not possible to change the crosspoint colors directly.However, you can define different alarm severities for crosspoints, and the UI will display the …
Client Test Tool – User Connection difference
15th January 2026
Hi Ryan, What you’re seeing is the list of clients as known by the agent you’re directly connected to. Type 2 is for clients that are connected directly to that …
New client registered – information events
14th January 2026
The “Administrator with HTML5 App” connections are persistent admin connections used by DataMiner to check the WebAPIs. More info can be found here: Unexpected HTML (Administrator) connection
Add LCA to Apps in Cube
14th January 2026
Hi Robert, This should work if you connect to the (public) hostname of the agent instead of “localhost”. If the agent is configured with HTTPS, make sure it has a …
Scheduled Email PDF Dashboard Report with Parameter Table for all Elements in Dropdown
14th January 2026
Hi Martin, An option could be creating a GQI query that contains all the CPU values from all the elements using the Microsoft Platform connector. To achieve this, you could …
Maintenance Service Template
14th January 2026
Hi Yohan, If certain elements are expected to go into a critical state during maintenance, the recommended approach is to mask those alarms for the duration of the maintenance window. …
Find out how many users are logged into a server
14th January 2026
Hi Ryan, You can deploy our ChatOps Extension about Users | Catalog | dataminer.services right off the shelf for this! Feel free to try it out and get immediate what …
Shape linecolor on multiple parameters
14th January 2026
I have added a feature suggestion for support for line colors taking on the severity of a linked alarm/parameter/element. https://community.dataminer.services/new-feature-suggestions/linecolor-in-visio-to-be-able-to-take-on-the-alarm-severity-of-linked-param-or-element/
Line Color to represent the Overall Alarm Status of a Service
14th January 2026
I have added a feature suggestion for support for line colors taking on the severity of a linked alarm/parameter/element. https://community.dataminer.services/new-feature-suggestions/linecolor-in-visio-to-be-able-to-take-on-the-alarm-severity-of-linked-param-or-element/
Pie Chart in Dashboard
13th January 2026
Hi Zean, This isn’t a direct answer to your question, but you could use the alarm report as reference. I could not find pie charts in this dashboard but you …
correlation – auto clear not acting on ‘script condition’
12th January 2026
Hi Hans, The correlation engine is alarm event-based. At this time, Correlation always needs an alarm event that matches or updates the bucket before extra conditions are being evaluated. In …
Replication of services – any alternatives to retrieve service states?
12th January 2026
You could consider using the DataMiner v1 API to retrieve service states.
upgrading DataMiner Agent offline
12th January 2026
Hi Laszlo, Internet access is not needed to run DataMiner upgrades. You can download the upgrade packages from the DM Dojo Downloads section and transfer them in any way to …
Cube update
12th January 2026
Hi Alija, Your understanding is fully correct, but DM10.6.2 is not released yet, it’s planned for 23th of January.
correlation – auto clear not acting on ‘script condition’
12th January 2026
Hi Hans, I did a quick test and having a ‘script condition’ alone or combined with a ‘filter condition’ appear to be working and clearing correctly. Could you give us …