Disposable Objects in DataMiner
5th November 2025
Hello again, My understanding of the issue was incorrect and had to do as the ObjectDisposedException was coming from another method called in the SendTokenizeRequest. While I already knew is …
Issue with Alarm Bars Overlapping Data in Trend Graph on Visio
5th November 2025
Hi Daniel, I noticed that this question has been open for some time now. Do you still need help with this, or have you found the solution in the meantime? …
Why is my total usage value not updating even though individual current readings are?
5th November 2025
Hi Hari, I see that this question has been inactive for quite some time. Have you been able to resolve this based on Ronald’s suggestion? If yes, could you select …
Dashboards stopped populating historical data whilst running SLCCMigrator tool
5th November 2025
Hi Paul, I assume you have a dashboard showing alarm data? If this assumption is correct this is a known issue and is fixed by General Main Release 10.4.0 CU7 …
Visio Split a String into a Drop Down List
5th November 2025
Found the answer here https://docs.dataminer.services/dataminer/Operator_guide/Visio/session_variables/Turning_a_shape_into_a_control_to_update_a_session_variable.html#configuring-the-shape-data-field
Cassandra Upgrades: any recommended transition architectures?
5th November 2025
Hi Alberto, great questions. In essence, Q: “In a standalone Cassandra-running DMS, is it possible to have agents pointing to agent-exclusive Linux-hosted Cassandra nodes while others still use their co-hosted …
10.5.8 upgrade VerifyNatsCluster.dll prerequisite failed when using the new BrokerGateway
5th November 2025
Hi Philip, It looks like this question might need a more complex investigation than is possible within this Q&A. If you still need help with this, could you contact support …
How to configure GQI query in low code app with a join left with “and” condition
5th November 2025
Hi Harald, As Miguel pointed out, you might want to use the Filter operation you have at the end of the query. If you want to remove those results with …
Time range component is always showing value ahead of given time
5th November 2025
I see that this question has been inactive for quite some time. Have you been able to resolve this based on Ronald’s suggestion? If yes, could you select this answer …
Alarm Storm Protection – How to Determine the Most Appropriate Values for My System
5th November 2025
Hi Catarina, These defaults are OK for most systems. As far as I know, there are no guidelines to calculate adjusted settings. If a system has so many alarms that …
Disposable Objects in DataMiner
4th November 2025
The code looks safe as long as SendTokenizeRequest is implemented correctly, meaning it doesn’t internally rely on the HttpHelper object after returning its Task. If SendTokenizeRequest does something like: Task.Run(() …
Why does Scheduler change dashboard date/time column format to US format?
4th November 2025
The Scheduler runs using the system user. So there could be differences in format/settings of the system user compared to your logged in user. If your logged in user has …
DELT export/import and retention of trending and alarms data in clustered databases
4th November 2025
Hi Alexander, When an element is deleted, ElementData, LoggertableData, Spectrum data, latchstates and Alarms are deleted. Trending and other data rely on the Time To Live to expire. However this …
DELT export/import and retention of trending and alarms data in clustered databases
4th November 2025
I performed a test (lab setup running DataMiner version 10.5.11): Alarms are deleted when an element is deleted. If alarms were not included in the DELT package, they are lost. …
NATS configuration issue
4th November 2025
Hi Carl, Having the “NATSForceManualConfig” flag set to true, DataMiner will not validate or alter the NATS-configuration. So any mistakes or changes in the network (such as changes in IP) …