Is app package uninstall called during install?

16th January 2026

Hi Michiel I know that it exists, but I don’t know if it properly works. Regardless, the tooling to create dmapp packages don’t have support for the uninstall script. What …

NuGet package above minimum version required

15th January 2026

Hi Marco, As mentioned in the validation check, there is the “MinimumRequiredVersion” tag that defines the minimum required DataMiner version to be able to deploy the developed protocol on. Saying …

Maintenance Service Template

15th January 2026

Hi Yohan, Another approach (using service templates) is to apply conditions on the child elements: Dynamic inclusion/exclusion allows you to include/exclude an element based on a condition. For example, you …

Matrix – Changing input/output color

15th January 2026

Hi Catarina, As far as I know, it’s not possible to change the crosspoint colors directly.However, you can define different alarm severities for crosspoints, and the UI will display the …

Client Test Tool – User Connection difference

15th January 2026

Hi Ryan, What you’re seeing is the list of clients as known by the agent you’re directly connected to. Type 2 is for clients that are connected directly to that …

New client registered – information events

14th January 2026

The “Administrator with HTML5 App” connections are persistent admin connections used by DataMiner to check the WebAPIs. More info can be found here: Unexpected HTML (Administrator) connection

Add LCA to Apps in Cube

14th January 2026

Hi Robert, This should work if you connect to the (public) hostname of the agent instead of “localhost”. If the agent is configured with HTTPS, make sure it has a …

Maintenance Service Template

14th January 2026

Hi Yohan, If certain elements are expected to go into a critical state during maintenance, the recommended approach is to mask those alarms for the duration of the maintenance window. …

Shape linecolor on multiple parameters

14th January 2026

I have added a feature suggestion for support for line colors taking on the severity of a linked alarm/parameter/element. https://community.dataminer.services/new-feature-suggestions/linecolor-in-visio-to-be-able-to-take-on-the-alarm-severity-of-linked-param-or-element/

Line Color to represent the Overall Alarm Status of a Service

14th January 2026

I have added a feature suggestion for support for line colors taking on the severity of a linked alarm/parameter/element. https://community.dataminer.services/new-feature-suggestions/linecolor-in-visio-to-be-able-to-take-on-the-alarm-severity-of-linked-param-or-element/

Pie Chart in Dashboard

13th January 2026

Hi Zean, This isn’t a direct answer to your question, but you could use the alarm report as reference. I could not find pie charts in this dashboard but you …