Timing for automated service creation
23rd April 2025
Hi Stefan, I see no immediate reason for that 5s pause, let’s investigate this in more detail via a ticket in your support contract (Contacting tech support | DataMiner Docs).
DataMiner Cube – prevent caching of previous connection details
23rd April 2025
Hi Arunkrishna, The whole point of our Cube launcher application is to store the connection details for future reference and to deal with the version checking of Cube vs Server, …
Where are the Images for the Images vizualiation stored
23rd April 2025
Hi Gerwin, The images are saved in the following location: Skyline DataMiner\dashboards\_IMAGES. As far as I know, deleting images is currently only possible by accessing the files directly on the …
Cassandra with OpenJDK
23rd April 2025
Hi Stefan, I think you are on the right track. Firstly, I would suggest checking the compatibility between your Open JDK and Cassandra. After that, installing or extracting that Open …
Element Alarmstate flipping from 7 to 0
23rd April 2025
Hi Curtis, As Arunkrishna commented, Alarmstate 7 corresponds to Timeout state and 0 corresponds to Not Monitored (reference: DataMiner element control protocol | DataMiner Docs > search for 65008). If …
Thread problem in slelement.exe: AlarmLevelLink thread (5+ pending)
22nd April 2025
Hi Curtis, When an RTE occurs, the best approach is to collect a log package that includes a memory dump of the affected process and report it to TechSupport. Please …
Why does DataMiner prefer even number of bytes?
22nd April 2025
Hi Edib, This is probably because the parameter is internally being converted to a string in a unicode connector. Can you please try setting the parameter with SetParameterBinary instead of …
Update DCF Interface Custom Name from a protocol QAction
22nd April 2025
Hi Fenta, I believe to achieve what you want is by doing a SetParameterIndexByKey or a set column. I hope this can help.
How to check check the version information of Datminer without access to Cube
22nd April 2025
Hi Curtis, This can be found in the file “C: –> Skyline DataMiner –> Upgrades –> VersionHistory.txt”.
Service Template CSV exports using semicolons (;) instead of commas (,)
22nd April 2025
Hi Nick, If this impacts working with service templates, here is a workaround that you can use until a permanent fix becomes available. You can edit the exported CSV file …
Correlation Rule – Service name in the email
22nd April 2025
Hi Trong, When triggering an email via correlation, the subject can in fact contain placeholders. However, the serviceimpact:text, which represents the names of the affected services, is not available in …
Using dataminer api without credencials
22nd April 2025
Hi Juan, The DataMiner WebAPI needs authentication for most methods because they access DataMiner data, which has user-based security applied. For example: the ‘GetAlarmStateTimelineForService’ endpoint checks for user permissions on …
A plugin is needed to display this content
22nd April 2025
Hi Jeroen, I see that the following was mentioned by our SW team : The workaround was provided to use “UseChrome” on the inline browser shape and this was confirmed …
Correlation Rule Alarm not reachable element state
21st April 2025
Hi David, If you want to send emails when an element is not reachable, you can monitor its severity – a timeout state (severity 7) can be used in a …
Display current preset name in use by Spectrum element
21st April 2025
Hi Alain, A possible option is to visualize the preset using a session variable. For example, in the following Kata session (Using Visual Overview to switch spectrum presets), session variables …